A pre-upgrade readiness review of your ServiceNow instance to identify customizations, integrations, and configurations that may be affected by a platform version upgrade. Delivers a risk-rated findings report and an upgrade preparation checklist so your team can execute the upgrade with confidence and minimal service disruption.
What’s Included
- Inventory of custom scripts, business rules, UI policies, and client scripts
- Integration and MID Server compatibility review against target release notes
- Deprecated API and plugin usage identification
- Risk-rated findings report with pre-upgrade remediation recommendations
- Upgrade preparation checklist and rollback plan outline
GSA MAS Contract No. 47QTCA25D00E2 | SIN 54151S | NAICS 541512
Year 1 Rate: $198.27/hr (fully burdened, IFF included)
All prices are at or below GSA-approved ceiling rates. Eligible for GPC purchase at or below the $15,000 micro-purchase threshold per FAR Subpart 13.2.
GPC Purchase Justification Language
Purchase of ServiceNow Instance Upgrade Readiness Assessment services from Sapot Systems Inc. under GSA MAS Contract No. 47QTCA25D00E2, SIN 54151S. Services required to assess [agency] ServiceNow instance readiness for upgrade to [target release] and produce a pre-upgrade remediation plan. Rates are at or below GSA-approved ceiling rates.
